Service & Support

First Step Telecom provides Service and Support for the following systems: 

    Phone Systems & Features:
    ~ ATT - Avaya, Partner, Magix, Merlin
    ~ NEC DSX 40 - 80 - 160
    ~ Nortel Option PBX's 11.21 - 81C
    ~ Nortel KSU's including 3/8, 6/16, 8/24, 0/32, 
          BCM 50, BCM 200, BCM 400
    ~ Nortel Voice Mail including Startalk, Startalk Flash,
          Call Pilot
    ~ Samsung IDCS
    ~ Toshiba

    Voice Over IP (VOIP) Systems:
    ~ Allworkx
    ~ Altigen

If you have any questions or don't see your system listed, please contact us at 651-276-9675 or email us.